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How do you deliver?

We are deliver products via courier service.

How are you sourcing your products?

Currently all products import from India.

Can I order over the phone?

Absolutely. Our hotline is +880-176-6239-981.

What is your policy on refunds?

You may get a refund within three (3) days on unopened or spoilt packaged products.  Please contact us at +880-176-6239-981 or mail us at jannatexim@gmail.com if you want to return an item.

My order is wrong. What do I do?

Please Immediately call +880-176-6239-981 and let us know the problem. 

I can’t find the product I am looking for. What do I do?

You can call +880-176-6239-981 or mail us at jannatexim@gmail.com

Do you serve my area?

We are currently serving all over Bangladesh.

How can I contact you?

You can always call +880-176-6239-981 or mail us at jannatexim@gmail.com

How long will it take to receive my order?

Standard shipping time is 2-3 business days.

Can I change my billing address on jannatexim.com?

Yes, this service is available for our registered users.

What currency will my order be billed in?

Your billing amount will be shown in Bangladeshi Taka on the payment gateway.

What forms of payment does Jannat Exim accept for online purchase?

We accept payments by Bank , as well as payments by bKash, Rocket and cash-on-delivery.

Do I have to sign up for an jannatexim account to buy something at jannatexim.com?

You are not required to create an Jannatexim account to place an order. You will have the option to simply proceed as a guest shopper. However, you may be missing out on several benefits available to registered users, including the ability to easily track your orders at any time.

How do I check my order status?

Simply go to the https://jannatexim.com/contact page to send a query and we will notify you shortly. Please have your order number handy to insert into the required field.
If you are a registered user you can check your order status at any time. To do so click on my order after logging into your jannatexim account.

Can I ship different items to different shipping addresses?

We process one shipping address per order. If you would like to ship to different addresses you could consider placing separate orders and making payments for them separately.

How to create an account on Jannatexim.com?


Just go to this link and then you will find a registration form. 


Just fill that form and get registered customer.

How do I place my order on jannatexim.com website?

Go to our main navigation bar, browse items by category, and select the items you want to buy. After finalising your choice(s) go for checkout, and select your shipping methods and payment options. Once you have made the payment your checkout will be complete.